Rethinking Behavioral Health Care Coordination: A Purpose-Built Software for Health and Human Services Providers
FidelityEHR+ is a Behavioral Health Care Coordination Software platform built with empathy, flexibility, and clinical precision to serve those who serve others. More than a digital recordkeeping tool, it is an evidence-based technology solution for behavioral health care coordination.
Whether managing a System of Care or a community-based behavioral health organization, our Behavioral Health Care Coordination platform adapts to the complex needs of health and human services. It is not only compliant and secure—it’s intuitive, collaborative, and deeply aligned with the reality of working together with clients to improve both client care and outcomes.
Why Behavioral Health Care Coordination Systems Must Be Built Differently
In behavioral health and human services, the needs are distinct—multidisciplinary care coordination, narrative documentation, client-driven plans of care, and at times complex billing authorizations. FidelityEHR+ is Behavioral Health Software for Care Coordination—engineered specifically for this environment.
Documentation Reflecting the Human Story
In place of rigid medical charts, FidelityEHR+ supports flexible documentation models, including contact progress notes that align directly with billing and authorization needs. These formats align with behavioral health best practices, allowing providers to document the nuance of care coordination progress over time. Integrated care and crisis planning tools support multi-phase strengths and strategies alignment across settings.
Care Coordination at the Core
Every aspect of our Behavioral Health Care Coordination Software is designed around coordination—across people, programs, and providers. Whether you’re running a multidisciplinary team meeting, managing a caseload across counties, or tracking engagement metrics for a grant report, FidelityEHR+ puts real-time data and secure communication at your fingertips.
Supporting a System of Care Approach
Our clients are public agencies, nonprofit providers, MCOs, and health systems committed to improving behavioral health outcomes for vulnerable populations. FidelityEHR+’s Behavioral Health software support care coordination across a system of care—delivering the infrastructure needed to serve children, youth, families, and adults through a high-fidelity care coordination model.
Multi-Provider, Multi-Location Collaboration
Behavioral health care is never a solo endeavor. Care Coordination managers need shared access to client records—with role-based permissions that protect confidentiality while enabling holistic care. Our cloud-based Behavioral Health Software ensures that every authorized provider can see the full picture, regardless of location.
Evidence-Based, Flexible, and Field-Tested
Built with over 15 years of research tested and aligned technology and field use, FidelityEHR+ is informed by best practices in high-fidelity care coordination, trauma-informed engagement, and system-level data analysis.
Designed for Complex Behavioral Health Billing
Behavioral health billing isn’t just complicated—it’s uniquely regulated. Our Behavioral Health Software simplifies the process with intelligent workflows that support CPT code entry, time-based billing, prior authorizations, and integrated claims generation.
Providers can link services directly from their contact progress notes, with built-in logic to alert staff about eligibility, authorization, or time restrictions. Billing teams can generate clean claims faster, reducing rework and accelerating reimbursements across funding streams.
Elevating Compliance in Confidential Environments
Behavioral health providers manage not only clinical information but also deeply personal histories. FidelityEHR+ is built to meet the highest compliance standards in the field. In addition to HIPAA, our system supports 42 CFR Part 2, ensuring substance use disorder records are accessed only by authorized personnel—with granular control and detailed audit logs.
Clients trust that their privacy is protected. Providers trust that their documentation meets federal, state, and agency guidelines. Administrators trust that they can produce reports on demand—without compromising security.
Real-Time Data for Meaningful Change
The real power of a Behavioral Health Electronic Health Record lies in its ability to turn data into actionable results. With FidelityEHR+’s integrated analytics tools, organizations can track client outcomes, staff performance, program fidelity, and compliance benchmarks. Our platform offers dashboards for front-line clinical teams, supervisors, and executives alike, enabling timely decisions backed by real-time metrics.
Whether you need to submit a monthly report to a funder or assess how many clients completed services in the past quarter, the answers are just a few clicks away.
Empathy in Every Line of Code
Our team understands that the people using our platform are often stretched thin, with many work demands competing for their time. They need a system that doesn’t slow them down.
FidelityEHR+ was developed in close collaboration with behavioral health care providers and care coordinators. Every module is tested against the frontline realities of health and human services delivery. This is not just software—it’s a digital partner designed to enhance your organizational mission.
Why FidelityEHR+ Is the Best Behavioral Health Software for Care Coordination Teams
When evaluating the best Behavioral Health EHR for your organization, you’re not just choosing features—you’re choosing a philosophy. FidelityEHR+ is guided by a simple principle: care coordination supported by evidence-based care coordination technology leads to better outcomes.
From small community agencies to statewide networks, organizations trust us as their Behavioral Health Care Coordination Software partner because we understand the mission, the mandate, and the moments that matter.
Discover the Best Software for Behavioral Health Care Coordination
FidelityEHR+ delivers Behavioral Health Care Coordination Software with empathy, intelligence, and purpose. Join the network of care professionals using FidelityEHR+ to transform coordination into outcomes.
Learn More About Behavioral Health Software Systems
Want to see how FidelityEHR+ compares to other Behavioral Health Software and EHR Systems? Explore how our platform can simplify documentation, accelerate billing, and strengthen team-based coordination. Whether you’re searching for a software for Behavioral Health or replacing a legacy system, we’re ready to support your transition with care.
What are Behavioral Health Software Systems?
Think of behavioral health software systems as your organization’s digital backbone. These systems, including FidelityEHR, are built specifically to support behavioral health providers. They centralize all your important client data, progress notes, treatment plans, and team communications. With these systems, managing complex care plans and collaborating across disciplines is straightforward—plus, compliance and billing become much less of a headache. In short, these systems are designed to help you help more people, more effectively.
What are the main features of Behavioral Health Software Systems?
You’ll get a lot out of the best behavioral health software. Expect features like customizable progress notes (yes, those SOAP, DAP, and BIRP formats!), plan of care management, secure messaging, incident reports, billing tools, real-time dashboards, and reporting for smart decision-making.
With a robust behavioral health EHR software like FidelityEHR, you really get a system built around how behavioral health teams actually work—making daily tasks smoother and outcomes stronger.