Redefining Behavioral Health Care Coordination with a Care Coordinating Behavioral Health Software

Behavioral health Organizations often manage the dual responsibility of delivering compassionate care and managing complex administrative tasks. For those serving high need communities, this challenge becomes even greater.

At FidelityEHR, we believe that technology should be a collaborator with your clinical and programmatic goals, not a complication. Our cloud-based solutions are designed to support your mission, offering tools that transform how care is delivered, tracked, and billed.

How Technology Is Revolutionizing Behavioral Health Care Coordination

Behavioral health care is not like other specialties. It’s deeply personal, requiring long-term plans of care and collaboration across care coordinating teams. Plans of care are essential to guide the care coordination process and contact progress notes are essential for capturing the nuances of client interactions and needs.  However, they can be time-consuming without the right tools.

At FidelityEHR+, we centralize everything—from client histories to billing processes—allowing Provider Organizations to focus on their clients instead of time consuming documentation. With features tailored specifically for behavioral health care coordination practices, these systems ensure compliance with HIPAA and 42 CFR Part 2 while simplifying even the most complex workflows.

What Makes FidelityEHR+ Different?

Not all behavioral health care coordination systems are created equal. At FidelityEHR+, we’ve designed our platform with your unique needs in mind. Here’s how we stand out:

Customizable Plans of Care, Crisis Plans and Contact Progress Notes: Our system adapts to your workflow and documentation needs—saving time without sacrificing accuracy.

Integrated Billing Tools: Behavioral health billing is complex, involving contract progress notes, CPT codes, state and federal specific requirements and at times, prior authorizations. Our tools simplify these processes while reducing errors.

Real-Time Collaboration: Seamless communication among multi-provider teams ensures that everyone involved in a client’s care is on the same page.

Mobile Accessibility: Whether you’re at your office or conducting home visits, our cloud-based platform gives you secure access to client records anytime, anywhere.

Advanced Analytics: Our analytics is data-driven insights to track outcomes, identify trends, and refine treatment strategies for better results.

Our goal is simple: To help you deliver exceptional care while decreasing administrative hurdles.

Leadership That Reflects Your Mission

Kelly L. Hyde, PhD, LPCC, Co-Founder and CEO of FidelityEHR+, brings three decades of expertise in behavioral health, clinical research, and systems change. Her career has been driven by one principle: giving back through meaningful, measurable impact. With a PhD focused on social systems research and evaluation, Dr. Hyde leads all aspects of FidelityEHR+—from technology design and customization to implementation and long-term performance evaluation.

Before launching FidelityEHR+, Dr. Hyde founded Accountability Solutions in 1994, where she pioneered data-driven technologies for human services. Her innovations laid the groundwork for Social TecKnowledgy, LLC., where she developed and commercialized one of the first EHR platforms purpose-built for behavioral health and care coordination. That platform evolved into FidelityEHR+, earning prestigious NIH STTR I and II grants for innovation in high-fidelity care coordination.

What sets Dr. Hyde apart is the seamless integration of her clinical, policy, and technology expertise. Her work spans public mental health systems, academic research, child welfare, and integrated physical and behavioral healthcare. Under her leadership, FidelityEHR+ became the first customizable SaaS platform grounded in evidence-based care coordination principles—helping Organizations across underserved high-need communities deliver smarter, more connected care.

The Human Impact of Behavioral Health Care Coordination Systems

Technology isn’t just about efficiency—it’s about making a difference in people’s lives. Imagine being able to identify patterns in a client’s strengths and needs early enough to intervene effectively. Or having real-time access to personalize plans of care and crisis plans based allow you to be up to date relative to your client’s unique needs.

As per details published in Healthcare IT News, organizations using specialized behavioral health care coordination software reported a 30% increase in client engagement. For high needs populations—where systemic barriers often prevent consistent care—this level of engagement can be life-changing.

Our cloud-based behavioral health care coordination system is designed with this impact in mind. Our system doesn’t just streamline workflows; it creates opportunities for better outcomes by ensuring that no detail is overlooked. Additionally, our platform is recognized as one of the most trusted options for mental health software solutions, ensuring seamless service delivery for care managers working with vulnerable populations.

Why Behavioral Health Organizations Across the U.S. Depend on FidelityEHR+ Software

FidelityEHR+ is a next-generation electronic health record (EHR) re-conceived to support Provider Organizations with a user-friendly SaaS platform that supports the evidence-based principles of high-fidelity care coordination. Unlike other software solutions, FidelityEHR+ was designed specifically to support behavioral health care coordination services.

FidelityEHR+ functions as an active clinical and administrative decision-making tool that can be used to effectively manage behavioral, emotional and physical risk, while improving behavioral health outcomes. Our platform provides a flexible repository of information on participating clients. It also, facilitates communication, shares information between team members, aids in the supervision and evaluation of staff performance, and provides effective, real-time monitoring of costs, services and outcomes.

FidelityEHR+: The Best Behavioral Health Care Coordination Software for Provider Organizations

Choosing the right technology partner isn’t just about features—it’s about finding someone who understands your mission. At FidelityEHR+, we specialize in creating solutions tailored specifically for behavioral health care coordination. Here’s why Behavioral Health Organizations trust us:

Mission-Driven Design: Our platform is built around your needs as a behavioral health care coordination provider—from customizable plans of care, crisis plans and progress notes, to integrated billing tools.

Compliance First: We ensure adherence to HIPAA and 42 CFR Part 2 regulations so you can focus on care without worrying about data security.

Empowering Provider Organizations: We know your work goes beyond clinical care—it’s about changing lives. Our tools reduce administrative burdens so you can spend more time with your clients.

Whether you’re looking for the best behavioral health care coordination software, a reliable system for care managers, or a platform that simplifies multi-location operations, FidelityEHR+ has you covered.

How Can Behavioral Health Coordination Software Systems Drive Better Care?

The right software can be a powerful force in transforming behavioral health care and the statistics clearly demonstrate its value.

Boost in Client Engagement: According to Healthcare IT News, organizations using specialized behavioral health software experienced a 30% increase in client engagement.

Improved Outcomes: The Journal of Medical Internet Research found that practices implementing tailored EHR systems saw a 28% improvement in positive outcomes.

Enhanced Quality of Care: A survey by the National Council for Behavioral Health revealed that 92% of Provider Organizations using specialized EHRs reported delivering higher-quality care.

By bridging gaps in care delivery, these systems empower Behavioral Health Organizations to serve clients, families and their communities more effectively while maintaining compliance and efficiency.

Why FidelityEHR+ Is the Right Choice for You

If you’re searching for advanced solutions like electronic health records software for behavioural health, FidelityEHR+ is here to help. We offer unmatched flexibility and functionality tailored to meet the unique needs of Behavioral Health Organizations.

At FidelityEHR+, we believe that technology should empower Behavioral Health Organizations—not complicate their workflows. Our behavioral health software systems are designed with your mission in mind: delivering compassionate care to underserved populations while ensuring compliance and operational efficiency.

For the first time, an EHR for behavioral health care coordination has been designed to support service delivery, data collection for management, supervision, and multi-level data driven decision-making—all while maintaining the evidence-based principles that drive effective care coordination.

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